- Give feedback on others’ behavior, not their personality.
- Give descriptive, not judgmental, feedback.
- Give feedback on others’ actions in a specific situation, not in the abstract.
- Give feedback on immediate behavior, not on past behavior.
- Share your perceptions and feelings, not advice.
- Give feedback only when other people ask you to.
- Do not give people more feedback than others can understand at the time.
- Focus your feedback on actions that the person can change.
David W. Johnson (2014) Reaching Out: Interpersonal Effectiveness and Self-actualization. Boston: Pearson. P.63.